Accessibility Statement
Commitment to Digital Accessibility
The Auditor of Public Accounts is committed to ensuring equitable access to information, services, and programs for all members of the public. In accordance with Title II of the Americans with Disabilities Act (ADA), we strive to provide digital content and technology that is accessible to individuals with disabilities, including those who use assistive technologies.
Standards and Technical Conformance
The Auditor of Public Accounts aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for all websites. WCAG 2.1 Level AA is the technical standard adopted by the U.S. Department of Justice (DOJ) for Title II entities.
Scope of Coverage
This commitment applies to:
- Public websites
- Online forms and interactive tools
- Digital documents (e.g., PDFs, notices, meeting agendas, reports)
- Multimedia content (e.g., video captions)
- Third-party integrations to the extent possible
Digital Documents and PDFs
Digital documents posted online on or after April 24, 2026, including PDFs and forms, are accessible and usable by screen reader and assistive technology users. Digital documents posted prior to April 24, 2026 will be labeled as archived. If you encounter a document that is not accessible, we will provide the information in an alternative format upon request.
Ongoing Monitoring and Maintenance
Accessibility is an ongoing effort. We conduct periodic assessments, audits, and testing of digital content and interfaces. Known accessibility issues are reviewed, prioritized, and addressed based on impact and feasibility.
We are continually working on improving accessibility on our website, with the aim of addressing issues by August 2026.
Feedback and Reporting Barriers
We welcome feedback about the accessibility of our digital services. If you encounter a barrier, need assistance, or would like to request an accommodation, please contact us:
Auditor of Public Accounts
Phone: (804)-225-3350
Email: vanessa.scherzer@apa.virginia.gov
To assist us in addressing the issue, please include:
- URL or location of the content
- Description of the issue encountered
- Assistive technology or device used (if applicable)
Alternative Access and Accommodations
If a digital service, form, or document is not yet accessible, the Auditor of Public Accounts will provide alternative access to the requested information, a remediated document or service via phone, email, or mail.
Response Time
Requests for accommodation, alternative access, or accessibility assistance will receive a response within 5 business days.
Third-Party Content
Where third-party platforms or software are integrated, the Auditor of Public Accounts works to ensure accessibility but may not control all components of those systems. The Auditor of Public Accounts does not have control over content or documents housed on third party websites that we may link out to and cannot guarantee the accessibility of third party content and documents. While we strive to ensure all content is accessible, some forms on our website are powered by Google Maps, which is a third-party tool. The Auditor of Public Accounts is not responsible for the accessibility compliance of Google Maps. Users may experience limitations with assistive technologies. If you are experiencing difficulty accessing a map, please contact us by phone (804)-225-3350 or email vanessa.scherzer@apa.virginia.gov to request the information in an alternative format.
Compliance and Title II Grievances
Individuals who believe they have been denied equal access to digital services may file a Title II grievance:
Phone: (804)-225-3350
Email: vanessa.scherzer@apa.virginia.gov
Review Cycle
Last updated: April 14, 2026